Terms & Conditions

These Terms and Conditions refer only to Group Trip services organised and promoted by 13 Weeks Travel.

By booking a Group Trip with 13 Weeks Travel, you agree to be bound by these Terms and Conditions, in addition to any supplier-specific terms provided at the time of booking.

a. 13 Weeks Travel designs, curates, and promotes group travel experiences intended to create a positive, inclusive, and memorable group experience for all participants.

b. Group Trips may include accommodation, activities, events, experiences, and, where stated, travel components arranged either by us as organiser or by third-party suppliers.

c. The exact inclusions and exclusions of each Group Trip will be clearly outlined in the trip itinerary, booking page, or confirmation document.

d. Group Trips are social in nature and require participants to engage respectfully with other travellers and hosts.

a. Group Trips are shared experiences, and flexibility is required to ensure the overall success and enjoyment of the group.

b. Minor itinerary changes may occur due to weather, supplier availability, safety considerations, or operational reasons. Such changes do not constitute a breach of contract.

c. We reserve the right to remove any participant whose behaviour negatively impacts the group experience, without refund.

a. A non-refundable deposit is required to secure your place on a Group Trip. The deposit amount will be stated at the time of booking.

b. Deposits are non-refundable under all circumstances, including cancellation, inability to travel, or change of mind.

c. The remaining balance must be paid by the deadline specified in your booking confirmation. Failure to do so may result in loss of your place and forfeiture of monies paid.

d. Prices are based on group rates and shared services. Individual pricing adjustments are not available once booked.

a. Group Trip exchanges are permitted within 7 days of the original booking date only, subject to availability and administrative approval.

b. Exchanges are:

• Limited to trips of equal or greater value
• Subject to any price difference being paid by the Client
• Not guaranteed once supplier payments have been made

c. After the 7-day exchange window, no exchanges, refunds, or credits will be offered.

a. Comprehensive travel insurance is mandatory for all Group Trip participants.

b. Your policy must cover, at a minimum:

• Medical expenses
• Emergency evacuation
• Trip cancellation and curtailment
• Personal liability
• Lost or stolen belongings

c. Proof of travel insurance may be requested prior to departure. Failure to provide this may result in removal from the trip without refund.

a. All cancellations must be submitted in writing.

b. As deposits are non-refundable, no refund will be issued for the deposit amount.

c. Any additional payments made beyond the deposit are subject to supplier terms and may be non-refundable.

d. We strongly recommend travel insurance to protect against financial loss due to cancellation.

a. We reserve the right to cancel or amend a Group Trip if:

• Minimum group numbers are not met
• Unforeseen operational or safety issues arise
• Events beyond our reasonable control occur

b. In such cases, we will offer:

• An alternative Group Trip, or
• A credit toward a future Group Trip, or
• A refund of monies received excluding non-refundable supplier costs, where applicable

a. Where flights, accommodation, or activities are provided by third-party suppliers, their terms and conditions apply.

b. 13 Weeks Travel is not responsible for:

• Airline delays or cancellations
• Hotel overbookings
• Supplier operational failures

c. Any compensation or refunds are subject to the supplier’s policies.

a. You are responsible for ensuring you are medically, physically, and mentally fit to participate in the Group Trip.

b. Any pre-existing medical conditions, allergies, or special requirements must be disclosed prior to travel.

c. We are not liable for issues arising from undisclosed conditions.

a. While we aim to create a positive and safe experience, participation in a Group Trip involves inherent risks.

b. 13 Weeks Travel shall not be liable for loss, injury, illness, damage, delay, or inconvenience caused by third parties or circumstances beyond our control.

c. You agree to indemnify and hold harmless 13 Weeks Travel from claims arising from your actions during the trip.

a. Participants must behave respectfully toward fellow travellers, hosts, and suppliers.

b. Any form of harassment, discrimination, excessive intoxication, or disruptive behaviour will not be tolerated.

c. Removal from the Group Trip due to misconduct will result in no refund.

a. By participating in a Group Trip organised by 13 Weeks Travel, you grant irrevocable, perpetual, worldwide, royalty-free permission for 13 Weeks Travel to capture, use, reproduce, edit, publish, and distribute any photographs, video recordings, audio recordings, or other media taken during the Group Trip.

b. This content may be used for ongoing marketing, promotional, advertising, educational, and commercial purposes, including but not limited to:

• Social media platforms
• Websites
• Email marketing
• Digital and print advertising
• Press and public relations materials

c. All images, videos, and media captured during Group Trips are the sole property of Group Trips by 13 Weeks Travel.

d. Participants acknowledge and agree that:

• No compensation, fees, royalties, or usage payments will be due now or in the future
• No approval rights are required prior to use
• No claims may be made for image rights, performance rights, moral rights, or associated fees

e. 13 Weeks Travel shall not be liable for any claims arising from the use of such content, including but not limited to claims relating to privacy, publicity, or intellectual property rights.

f. If a participant has a specific objection to being photographed or recorded, this must be communicated in writing prior to the commencement of the Group Trip. While reasonable efforts may be made to accommodate such requests, we cannot guarantee exclusion from incidental or background media.

a. These Terms and Conditions are governed by the laws of England and Wales.

b. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

a. These Terms and Conditions constitute the entire agreement relating to Group Trip services and supersede all prior communications.

By booking a Group Trip with 13 Weeks Travel, you confirm that you have read, understood, and agreed to these Terms and Conditions.