Privacy Policy

13 Weeks Holidays ("we", "us", "our") organises luxury women-only group travel experiences timed around UK school holidays. This Privacy Policy explains how we process personal data when you visit our website, contact us, or book a trip.

For privacy enquiries, contact us at book@13weeksholidays.com.

We may collect and process the following types of personal data:

• Identity and contact details — name, email address, phone number, and emergency contact information.
• Booking details — chosen trip, travel period, number of travellers, dietary requirements, and how you heard about us.
• Payment information — payment status and transaction references processed securely through our payment provider. We do not store full card details on our servers.
• Communications — messages you send via our contact form, email, or WhatsApp.
• Technical data — IP address, browser type, device information, and pages visited (see our Cookie Policy).

We use your personal data to:

• Process and manage your booking, including deposits and payment confirmations.
• Communicate with you about your trip, travel documents, and important updates.
• Respond to enquiries and provide customer support.
• Send booking-related emails and, where permitted, marketing about upcoming trips (you can opt out at any time).
• Improve our website, services, and guest experience.
• Comply with legal, regulatory, and insurance requirements.

Under UK GDPR, we rely on the following lawful bases depending on the activity:

• Contract — to take steps at your request before booking and to perform our contract with you.
• Legitimate interests — to operate and improve our business, prevent fraud, and keep our guests safe, balanced against your rights.
• Legal obligation — where we must retain or disclose information to comply with the law.
• Consent — for non-essential cookies and optional marketing where required.

We do not sell your personal data. We may share information with trusted third parties only where necessary:

• Payment processors (such as Revolut) to take secure online payments.
• Hotels, airlines, and activity partners to deliver your trip.
• Email and hosting providers that help us run our website and communications.
• Professional advisers or authorities where required by law.

Some suppliers or service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in line with UK data protection law.

We retain personal data only for as long as needed for the purposes above — typically for the duration of your booking relationship, plus a reasonable period afterwards for accounting, legal, and insurance purposes.

You have the right to access, correct, erase, restrict, or object to certain processing of your personal data, and to data portability where applicable. You may also withdraw consent at any time where processing is based on consent.

To exercise your rights, email book@13weeksholidays.com. You may lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been handled unlawfully.

We use appropriate technical and organisational measures to protect your personal data, including secure connections, access controls, and reputable payment processing. No online transmission is completely secure, but we work to minimise risk.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. We encourage you to review this page periodically.